As part of their bid to gain Foundation Trust status, our client was working on an ambitious programme of organisational transformation in order to optimise the efficiency of their services. This included an organisation-wide adoption of Electronic Patient Records, in order to deliver the required reduction in budgets, while maintaining the standard of patient care.
Our work with this client began with a series of rapid improvement events, the aim of which was to develop a deeper understanding of the current processes and identify opportunities for improvement and reduced costs.
The output from these events formed the basis of the requirements for the Electronic Patient Record (EPR) project, a high-profile project that was critical to meeting the government agenda for ‘joined up care’. Supported roll-out of the EPR was delivered to the first phase of services and a blue-print for implementation was developed to enable effective roll out to subsequent services.
Further detailed reviews were also carried out with four separate services to fully evaluate all aspects of the service and identify changes that would retain quality of care but that could also release significant savings.
By working with the client to develop and implement tools and templates for the entire project life-cycle, as well as the provision of training and mentoring of junior business analysts within the organisation, we were able to leave a legacy with the client that would support their future change and improvement initiatives.