From Free to Full-Powered: How a CRM Upgrade Transformed Efficiency
From Free to Full-Powered: How a CRM Upgrade Transformed Efficiency As our clients business grew, the reliance on a free CRM became a constraint rather than an asset. What had once been a simple tool for storing contacts was now limiting their ability to track multiple sales pipelines, integrate marketing data, and automate follow-ups. […]
Realising the Missing Link: Why a CRM is Crucial for Scaling Up
Realising the Missing Link: Why a CRM is Crucial for Scaling Up Growing businesses often hit an invisible wall when it comes to managing leads, tracking client interactions, and streamlining sales processes. What starts as a manageable system—often involving spreadsheets, emails, and verbal updates—soon becomes a tangled mess, slowing progress and increasing inefficiencies. That’s exactly […]
Calming the chaos: When should SMEs implement a CRM.
Calming the chaos: When should SMEs implement a CRM. As an SME, managing customer relationships often starts with spreadsheets, emails, and maybe even sticky notes (we have seen it all!). But, as your business grows, juggling all this information manually can feel chaotic. That’s when you start wondering: Is it time for a CRM? Implementing […]
Spreadsheets are great…until they aren’t: The real cost of spreadsheet reliance
Spreadsheets are great…until they aren’t: The real cost of spreadsheet reliance With Microsoft Excel nearing its 40th birthday, we thought we would take a look at one of most businesses’ favourite tools and shine a spotlight on some of the more infamous mishaps caused by spreadsheet reliance in businesses of all sizes. From missing commas […]
The Women Behind Eximious Alliance: Meet Fran & Alison
The Women Behind Eximious Alliance: Meet Fran and Alison The women behind Eximious Alliance Fran and Alison, co-founders of Eximious Alliance, have both travelled unique paths that led them to become influential female business owners. Their experiences highlight the evolution of women in the workplace and the consultancy landscape for female entrepreneurs. This has shaped […]
What is Change Management, and How Could it Benefit Your Business?
What is Change Management, and How Could it Benefit Your Business? These days, the ability to manage change effectively is essential for any organisation looking to achieve long-term success. Change management is more than just implementing new processes or technologies; it’s a structured approach to guiding individuals, teams, and entire organisations from their current state […]
The Importance of Measurement for Improvement
The Importance of Measurement for Improvement At Eximious Alliance, we’ve seen how easily organisations get caught up in constant change. It’s a natural part of growth, but it’s important to understand the difference between change for the sake of it and genuine improvement. Change is often driven by external pressures – market shifts, new technology, […]
Empowering a Tech Scale-Up: Revolutionising Patient Care Through Technology
Empowering a Tech Scale-Up: Revolutionising Patient Care Through Technology Scaling Ambitions and Overcoming Hurdles Our client, a brilliant team of powerhouse people, collectively creating a life changing app for medical professionals backed by angel investors, had a vision to revolutionise patient care through technology. Collaborating with the NHS, they developed a promising app to support […]
Scaling Up for Growth: Strategic Recommendations for Enhanced Productivity and Integration
Scaling Up for Growth: Strategic Recommendations for Enhanced Productivity and Integration The Challenge Imagine our client, a thriving business with a turnover of around £2 million, a strong reputation, and a team of 16 dedicated professionals. Their goal? To scale up to 2-3 times their current size within the next 3-5 years. However, they were […]
Unlocking Hidden Resource Capacity: Enhancing Employee and Customer Experience
Unlocking Hidden Resource Capacity: Enhancing Employee and Customer Experience Our Financial Advice client faced a critical challenge with their pensions and investments research process. Inefficiencies in the process were significantly affecting customer experience and satisfaction, leading to a growing backlog and longer delivery times. These delays exceeded the agreed Service Level Agreements (SLAs) and caused […]